Protecting Your Personal Data

At Clubnight Events, we are committed to safeguarding your personal information. We comply with all relevant data protection laws, including the Data Protection Act 2018 and the UK General Data Protection Regulation (GDPR).

This policy applies to any personal data we collect from you, whether via our website, social media, or during our events. “Personal data” refers to any information that could be used to identify you, either directly or indirectly.

1. Personal Data We Collect

We collect and hold the following information to provide you with the ultimate event experience:

  • Contact Information: Name, email address, and telephone number provided when you enquire, book tickets, or sign up for our newsletter.

  • Event Preferences: Details regarding specific events you are interested in (e.g., Ibiza Dance Anthems, Boat Parties, or Festivals).

  • Transaction Data: Details of payments made for tickets or packages. Financial transactions are processed securely by our third-party payment providers.

  • Technical Data: When visiting our website, we may collect your IP address, browser type, and information about your visit (such as page response times and download errors).

  • Media: Photography and video footage captured at our events where you may be present.

2. Why We Collect Your Data

We process your information based on contractual necessity (to fulfill your booking) and our legitimate interests (to improve our events). Purposes include:

  • Registering you for events and managing your ticket entry.

  • Sending you essential updates regarding event times, venue changes, or safety info.

  • Marketing communications (where you have opted in) to keep you informed of upcoming lineups and exclusive offers.

  • Analysing website traffic to improve our digital experience.

3. Sharing Your Information

We do not sell your data. However, we may share your information with trusted partners to ensure the success of our events:

  • Service Providers: Including IT support, ticket hosting platforms, and email marketing services.

  • Brand Partners: Our primary partner and mentor, Q-Ball Media, for business administration and marketing support.

  • Venue Partners: For health, safety, and guest list management at specific locations.

  • Legal Requirements: If we are required by law to disclose information to local authorities or emergency services.

4. Media & Photography

Clubnight Events are high-energy, public experiences. We frequently film and photograph our events for promotional use on our website, social media, and future marketing. By attending, you acknowledge that your image may be captured. If you have concerns regarding a specific image, please contact us.

5. Your Rights

Under GDPR, you have the following rights:

  • Right of Access: You can request a copy of the personal data we hold about you.

  • Right of Rectification: You can ask us to correct inaccurate or incomplete information.

  • Right to Erasure: You can request that we delete your data (subject to legal or contractual obligations).

  • Right to Object: You have an absolute right to stop your data from being used for direct marketing.

6. Data Retention and Security

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected. We have implemented robust technical and organizational measures to ensure your information is kept secure from unauthorized access or disclosure.

7. Contact Us

If you have any questions regarding this policy or wish to exercise your rights, please contact our data lead:

Clubnight Events Email: quen@q-ballmedia.co.uk Phone: 07866 778745 Address: c/o Q-Ball Media, 5 Beechwood Avenue, Newton Abbot, Devon, TQ12 4LJ